While we strive to provide the highest quality in all of our products, sometimes there can be a manufacturer’s faults. We can either replace the item or offer a refund.
The claim must be made within 1 week of receiving your order. We will ask to see photos of the item before you post the item back. Please email this


Within Australia we use Australia Post, Couriers Please or TNT.
Outside of Australia we use DHL. 

If you want to check the status of your order, search for your invoice number here > 

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Simple Design Examples (+$100)

Detailed Background (+$200)

Illustrations (+$250)

Collar Styles

Design Options

Custom Illustration: $250

Our artists will bring your ideas to life. Below is a gallery of different styles we have created.  

Detailed Background: $200

  • Designs with multiple elements to the background
  • Photos (Your own photos can be used if supplied with a minimum of 150dpi)

Simple Background: $100 

  • Backgrounds with mostly solid colours
  • Simple Patterns